Lost your registration or need a receipt/invoice?
If you made your purchase through Plimus and received your registration
automatically when purchasing, you can retrieve your registration and receipt/invoice from their order lookup
Otherwise write email@example.com and please provide the name
and email which you used to
which product you
registered in the message body.
Sales Questions, Support, Bug Reports, and Feature Requests
Support is provided both before and after purchase. When writing for
support or reporting bugs, please indicate:
- Which product and version of the product (e.g. Master Key
5.3.5, Passenger 3.8)
Many of my support emails back are just to tell users that
the fix is already done and they only needed to use the latest version.
Sometimes a problem may have already been fixed in a subsequent version.
Which version of OS (e.g. OS X 10.5.7, Windows XP SP3).
If you are using Master Key or Master Spell, please
indicate whether you are running it in Network Mode or not.
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